Terms of service

Terms of Service

Welcome to Kashii Egypt

Effective Date: 15 Oct 2025
Brand Name: Kashii Egypt
Legal Entity / Trading Name: [Insert Company Legal Name Here]

OVERVIEW

Welcome to Kashii Egypt, a sanctuary of Ayurveda-inspired self-care.
The terms “we”, “us”, and “our” refer to Kashii Egypt. We operate this website and store — including all related content, features, tools, products, and services (the “Services”) — to offer you a thoughtfully curated shopping experience rooted in nature and wellness.

Kashii Egypt is powered by Shopify, which enables us to provide a secure, seamless, and reliable shopping experience.

These Terms of Service (the “Terms”) govern your access to and use of our Services, together with our Privacy Policy and Refund Policy.
By using our Services, you agree to be bound by these Terms.
If you do not agree, please discontinue use of our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your country of residence (18 years or older in Egypt) and that you consent to any minor dependents using the Services under your supervision.

To make purchases or use our store, you may be required to provide details such as your name, email address, phone number, billing and shipping information. You represent that all information provided is true, accurate, and current.

You are responsible for maintaining your account credentials and all activity under your account. Unauthorized sharing, transfer, or sale of your account is strictly prohibited.

SECTION 2 – OUR PRODUCTS

Kashii Egypt products are crafted using traditional Ayurvedic formulations blended with modern science.
We aim to represent every product accurately on our website. However, natural variations in texture, color, or fragrance are to be expected due to the use of natural ingredients — these are not considered defects.

Please note:

  • Product colors may appear differently depending on your device or screen settings.

  • Product descriptions, packaging, or availability may change without notice.

  • We reserve the right to discontinue or limit products at any time.

SECTION 3 – ORDERS

When placing an order, you make an offer to purchase.
Your order is only confirmed once Kashii Egypt accepts and processes your payment. We reserve the right to refuse or cancel any order at our discretion.

You will receive an email confirmation once your order is accepted. If your order is declined, changed, or cancelled, we will attempt to contact you using the email or phone number provided.

All purchases are governed by our Refund & Return Policy ([Insert Link]).

You represent that purchases are for personal use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices are displayed in Egyptian Pounds (EGP) unless otherwise stated.
Taxes, customs duties, and shipping costs may be applied at checkout.

Kashii Egypt reserves the right to:

  • Update prices or promotions without notice

  • Modify or withdraw discounts

  • Correct pricing errors even after an order has been placed

You agree to provide valid and complete payment details and authorize us to charge your selected payment method for your purchase total (including taxes, duties, and fees).

SECTION 5 – SHIPPING AND DELIVERY

We ship across Egypt and select international destinations.
Estimated delivery timelines are provided at checkout but may vary based on region and courier partner.

Please note:

  • Once an order is handed over to the courier, title and risk transfer to the customer.

  • Kashii Egypt is not liable for delays caused by customs, weather, or carrier-related issues.

  • Shipping charges are non-refundable except in cases of defective or incorrect items.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including text, imagery, graphics, video, and designs — is the intellectual property of Kashii Egypt, its affiliates, or licensors.
You may use our content solely for personal, non-commercial purposes.

You may not reproduce, modify, distribute, or exploit any part of our website or materials without prior written consent.
“Kashii Egypt” and related names, logos, and marks are registered or unregistered trademarks owned by us.

SECTION 7 – OPTIONAL TOOLS

You may access third-party tools or plugins through our website. These are provided “as is” and “as available.”
We are not responsible for third-party terms, security, or performance.

Use of any optional tool is entirely at your discretion.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to other websites or platforms not owned or controlled by us.
We do not endorse and are not responsible for the content, policies, or practices of third-party sites.

We advise you to review third-party privacy and usage policies before interacting with them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.
All transactions occur directly between you and Kashii Egypt.
Shopify does not handle returns, refunds, or customer service for Kashii Egypt orders.

SECTION 10 – PRIVACY POLICY

Your privacy matters to us.
All personal data collected through the Services is handled according to our Privacy Policy ([Insert Link]) and Shopify’s Privacy Policy.
By using our Services, you consent to this data collection, processing, and transfer as described therein.

SECTION 11 – FEEDBACK

If you share any ideas, reviews, or feedback (“Feedback”), you grant Kashii Egypt a perpetual, royalty-free, worldwide license to use, modify, and display such Feedback for product or service improvement.

You agree not to submit any unlawful, offensive, or misleading content.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, or promotions.
We reserve the right to correct such errors, including after an order is placed.

SECTION 13 – PROHIBITED USES

You may not use our Services to:

  • Violate any law or regulation in Egypt or elsewhere

  • Infringe intellectual property rights

  • Transmit harmful, defamatory, or misleading content

  • Attempt to breach or disrupt the website’s security

  • Resell or commercially exploit any Kashii product or content

Violation may result in immediate suspension or termination of your access.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time for any reason, including non-compliance with these Terms.

All rights, obligations, and liabilities that by their nature should survive termination shall continue in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our products and Services are provided “as is” and “as available.”
While we take the utmost care to ensure product quality, Kashii Egypt makes no warranties beyond those required by Egyptian law.

We do not guarantee uninterrupted or error-free website performance.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kashii Egypt, its affiliates, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Kashii Egypt, Shopify, and their affiliates against any claims or losses arising from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder shall remain valid and enforceable to the fullest extent possible.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right under these Terms does not constitute a waiver.
These Terms, together with all related policies (Refund Policy, Privacy Policy, etc.), constitute the entire agreement between you and Kashii Egypt.

SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms or any rights under them without our prior written consent.
We may assign these Terms without notice as part of a business restructure, acquisition, or sale.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes shall be subject to the exclusive jurisdiction of the Cairo Economic Court or other competent Egyptian courts.

SECTION 22 – CHANGES TO TERMS

We may modify or update these Terms at any time.
Material changes will be posted on our website, and the “Effective Date” will be updated.
Your continued use of the Services after changes constitutes acceptance of the new Terms.

SECTION 23 – CONTACT INFORMATION

Questions about these Terms or any other inquiries should be directed to:

Kashii Egypt
Email: care@kashii.com
Business Address: [Insert Full Address, Cairo or Alexandria, Egypt]
Business Registration No.: [Insert Number]
VAT Number: [Insert Number]
Phone: [Insert Contact Number]